Privacy Policy
Your privacy is important to us at Digitrix Solution
Introduction
At Digitrix Solution, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://digitrixsolution-ncol.vercel.app/ or engage with our services.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our website or services.
Information We Collect
Personal Information
- Name, email address, phone number, and company details when you contact us
- Billing information and payment details for our services
- Professional information such as job title and industry
- Communication preferences and marketing consent
Technical Information
- IP address, browser type, and operating system
- Website usage data, including pages visited and time spent
- Device information and screen resolution
- Cookies and similar tracking technologies data
How We Use Your Information
Service Provision
- Deliver and manage our digital marketing and web development services
- Process payments and manage billing
- Provide customer support and respond to inquiries
- Send service-related communications and updates
Business Operations
- Improve our website and services based on usage analytics
- Send marketing communications (with your consent)
- Comply with legal obligations and resolve disputes
- Protect against fraud and ensure platform security
Information Sharing and Disclosure
We may share your information with:
- Trusted service providers who assist in our operations (payment processors, analytics providers)
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing efforts (only with your explicit consent)
- Potential buyers in case of business merger or acquisition
We never:
- Sell your personal information to third parties
- Share your data without proper legal basis
- Use your information for purposes other than stated in this policy
Data Security
Security Measures
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls and employee training on data protection
- Secure cloud storage with reputable providers
- Regular backups and disaster recovery procedures
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications at any time
- Request data portability or transfer
- File a complaint with relevant data protection authorities
- Withdraw consent for data processing where applicable
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences.
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
Preference Cookies
Remember your settings and preferences for future visits.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Typical retention periods: Customer data (7 years), Website analytics (26 months), Marketing data (3 years or until consent withdrawal), Support tickets (5 years).
Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your data, please don't hesitate to contact us.
Phone
+91 7294969479We will respond to your privacy-related inquiries within 30 days of receipt.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.